Return & Exchanges Policy
1. What is GODIN return and exchanges policy?
We will accept return&exchange within 20 days after we send your package. The product must be packed completely with the original merchandise. To return or exchange, fill the form and send it to our email.
2. How do I return and exchange my order?
a. Fill the form and send to our email
b. After we send you the confirmation email about your form, pack the item originally with completed print of return&exchange form.
c. Ship your package to us at : (——)
d. We will contact you once your items has been processed via email.
3. Who will pay for the return&exchange shipping back?
Customer will responsible for the shipping cost when returning back the item to our company. GODIN will pay for the shipping cost for the new items that we send to the customers.
1. How can I pay the order?
We will send an confirmation email about your order which include the account bank number that you can transfer to for the payment. After transfer the money, customer should inform to email@example.com for the account bank name that customer use.
2. Can I pay with PayPal?
Unfortunately, we don’t accept PayPal for payment.
3. How can I know my payment has been accepted?
We will send an email of payment acceptance to the customer.